Use of Technology in Tax Administrations

TARGET GROUP: TAX ADMINISTRATIONS

OBJECTIVES

·        To be able to deal with increasing numbers of taxpayers and the increasing amount of information required to manage the complexity of their interactions and also need better transparency of their operations, greater efficiency, and greater responsiveness to the needs of both taxpayers and the government with the effective use of IT.

SUMMARY

The use of technology in tax administrations and how to develop an information technology strategic plan (ITSP) and is intended for developing country tax administrations that are largely manual or have legacy information technology (IT) systems that are outdated. The second note addresses how to select an IT system for core tax administrations functions. And the third note covers implementation of a commercial-off-the-shelf (COTS) system. Ideally, the notes would be read in order but a tax administration that already has an ITSP may choose to go straight to note two to determine the type of system most suited to its circumstances or note three if the preferred system has already been selected. The content of these technical notes reflects the themes and issues the IMF Revenue Administration Divisions are frequently called upon to assist member countries with.

REFERENCE

https://www.bearingpointcaribbean.com/wp-content/uploads/2021/05/IMF-Use-of-Technology-in-Tax-Administrations-1.pdf