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  • Centre for Innovations in Public Systems (CIPS)
    College Park Campus (CPC) of Administrative Staff College of India (ASCI)
    Road No. 3, Banjara Hills, Hyderabad - 500 034, Telangana India
  • +91 40 66720720
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Innovation Gyan

Dilasa - Aadhaar Enabled Disbursement of Benefits

Focus Area

  • Urban Governance

Date

  • Jul, 2025

State

  • MAHARASHTRA

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Background and Summaryghh

Project Dilasa was initiated under the guidance and leadership of the District Collector of Aurangabad district to disburse payments under select social assistance programmes, leveraging the Aadhaar identity of the beneficiaries, to ensure effective targeting, increase transparency and accountability and to stop leakages. Direct Benefit Transfer of special assistance beneficiaries linking with UID number. To bring beneficiaries of special assistance beneficiaries under Financial Inclusion and provide them Direct Cash Transfer.

Name of Partnering Agencies

District Collector Office, Aurangabad
NIC Aurangabad

Period of Implementation

31st March 2012

Area of Operation

Aurangabad City

Objective(s)

To disburse payments under select social assistance programmes
Leveraging the Aadhaar identity of the beneficiaries
To ensure effective targeting
Increase transparency and accountability and
To stop leakages

Direct Benefit Transfer of special assistance beneficiaries linking with UID number. To bring beneficiaries of special assistance beneficiaries under Financial Inclusion and provide them Direct Cash Transfer.

Methodology

Ownership of the programme by the District Collector and deep commitment and involvement of the Tehsil
officers, Bank of India (BoI) officials and of TranServ (the corporate BC or BCNM) in driving the project.

  • Process innovations, re-engineering and automation enabling greater speed, accuracy and security.
  • Digitization of the scheme databases preceding AEPS.
  • Effectively leveraging partnership with Bank of India and TranServ.
  • Thrust on building awareness and trust amongst beneficiaries through branding of CSP outlets and intense marketing and communication efforts undertaken by BoI and TranServ.
  • Knowledge management and training delivery, with superior monitoring and cont
Beneficiaries/Target Group

Citizens of Aurangabad

Status Before Implementation

People were receiving funds through their postal savings account which had a complex multi-step process and involvement of middle men.
The process was time taking, bureaucratic and tedious. Once the documents are lost getting them back involved numerous visits to several government offices.

Status After Implementation

 

 
Cost Reduction:
 
Corruption Reduction:

Yes

Service Improvement:

From June-13 DILASA project is integrated with the central Government pfms.nic.in/ online DBT pension disbursement portal. Now the beneficiaries payment file is directly sent to banking system by applying DSC of approving authority(Drawing and Disbursing Officier) . Now no more cheque is issued by DDO. The online system and banking CBS system talks each other and debit the amount form Tahsildar account( DDO) and credit the amount to concerned beneficiaries account to any bank and any branch. Almost all banks were integrated with PFMS (Public Finance Management System) of GOI. The PFMS system makes either UID based or NEFT payment.

Difficulties/Lessons Learnt
  • Bulk quantity of 0 balance accounts opened for beneficiaries at a special camp. Law & Order problem was faced
  • Bulk quantity of UID enrollment at special camps for 9-10 months
  • Challenge in identifying UID linked nationalized banks
  • Challenges faced in setup and control of network of BC. Many Technical challenges were faced.
  • Data Management of real baneficiaries. Mismatch of biometric authentication of beneficiaries. Challenges faced in collecting UID numbers from UIDIA and connecting them with bank account number
  • Payment failure due to d-linking of UID seeding with existing bank account due to the multiple bank account of beneficiaries.
  • Currently mismatching of the finger prints of some beneficiaries due to the changes in finger print impression over the period of time.
    • Soln : We are working to introduce Iris scanner to overcome the problem. Banking BC software has to support the scanner for UID Authentication.
Current Status

Active

Resource Requirements
Physical Infrastructure:

Laptop , finger print device & printer Setup from bank for new beneficiaries enrollement of UID enabled account in the first week of every month.

Human Resource:

Existing manpower of Branch( 3-4) and additional two data entry operator for 2-3 months for purification of exsiting beneficiaries data as one time cost. ( 8000 per person per month). It may varies based upon the number beneficiaries and whether your existing record is manual or electronics.

Technology/IT:
 
Approximate Cost of Implementation

With existing infrastructure the project was implemented from district collectotrate with no additional cost.
BC has to procure the Micro ATM along with PC/Laptop,Printer , BFD device ( appr. Cost 50000/- per location)

Performance Indicators
  • 50% reduction in leakage saving Rs 7.7 cr yearly
  • 0% commission to banks, they are enrolled under FI policy of RBI
  • 14739 beneficiaries are benefitted by DCT. A totally cardless solution with additional provision of doorstep payment for handicapped beneficiaries.
  • Earlier 126 banks were involved for disbursements but now only one bank is involved reducing lot of leakages and promoting an efficient and transparent system.
  • Regular automatic reports to Tahsildar on various aspects such as list of actual activated pensioners, amount disbursed on daily basis
Project Champion(s)

Shri Vikram Kumar, IAS
District Magistrate & Collector
Collectorate Campus
Aurangabad District - 431001
Maharashtra
Phone No : 0240-2331200
Fax No : 0240-2338394
collector.aurangabad@maharashtra.gov.in

Project Contact Person(s) (Current)

Shri Anil Ramrao Thorat
Scientist-D
DIO
Mobile No : 9370362914
ar.thorat@nic.in

Shri Sanjay V. Ganjewar
Scientist-D
Add. DIO
Mobile No : 9850587069
sv.ganjewar@nic.in
mahaur@nic.in

Aurangabad, Maharashtra
Phone No : 0240-2324800: 2334501

Other Information (Awards/Nominations etc)
  • Awarded with the Aadhaar Governance Award 2012 by the Prime Minister.
  • eMaharashtra 2013 Award for Best Financial Inclusion Initiative of the year
  • Skoch Financial Inclusion Award 2013 to DILASA project of Aurangabad
  • National prize for "DILASA - Aadhaar (UID) enabled service delivery System" for disbursement of pension of State and Central Government sponsored pension scheme, October 2012
Reasons why it should be Replicated?
  • It aided in data security and management and facilitated the smooth flow of information among the stake holders.
  • Details were digitised and were made available online to access and seed Aadhaar numbers.
  • Clear division of roles and responsibilities among the stake holders involved